Alignment failed, Calibration error – HP Photosmart D7560 Printer User Manual
Page 174
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Problem with printer preparation
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Ink cartridge is missing, incorrectly installed, or not intended for your product
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Alignment failed
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
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Solution 1: Load plain white paper
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Solution 2: Contact HP support
Solution 1: Load plain white paper
Solution: If you have color or photo paper loaded in the input tray when you align
the printer, the alignment might fail. Load unused plain white letter or A4 paper into
the input tray, and then try the alignment again.
For more information, see:
“Align the printer” on page 80
Cause: An incorrect type of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 2: Contact HP support
Solution: You can continue to print from your product, but for optimum print quality
you should align the printhead. If the alignment still will not work and print quality is
unacceptable, contact HP support for service. Go to:
.
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: The print carriage or sensor was defective.
Calibration error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Load plain white paper
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Solution 2: Contact HP support
Errors
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