Customer support options worldwide, Information from the printer – HP Color LaserJet 9500 Printer series User Manual
Page 216
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214 Chapter 8 – Service and support
Rev. 1.0
Customer support options worldwide
Information from the printer
Before visiting the printer support website or contacting customer support, fill in and print the following information and
diagnostic pages. Use the second column to record specific information about the products that you own.
Information
Specific to your products
How to find
Printer model
Upper-right corner of the front doors of the
printer
Printer serial number
Inside the front doors, in the lower-right corner
Brand and model of your computer
See the documentation that came with your
computer
Operating system of your computer
See the documentation that came with your
computer
Version of printer driver
Click Print, click Properties, and then, on the
Basics tab, click About.
Configuration page
See “Configuration page” on page 142.
Print quality troubleshooting pages
See “Using the Print Quality Troubleshooting
Pages” on page 62.