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HP Color LaserJet 9500 Printer series User Manual

Page 162

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http://www.hp.com/support/lj9500

160 Chapter 6 – Solving problems

Rev. 1.0

49.XXXXX

PRINTER ERROR

A firmware error has occurred.

The value of

XXXXX

is a component-level

error code ranging from 0501 through
0519.

Turn the printer off, and then on.
If this message persists, contact an
HP-authorized service or support
provider. (See “Customer support
options worldwide” on page 214,
or go
to

http://www.hp.com/suppor t/

lj9500

.)

50.X FUSER ERROR

A fuser error has occurred.

Turn the printer off and then back on
again. Check to see if the message
goes away.
If you have a 220-V printer and this
message appears when you turn the
printer on, make sure that the printer is
not plugged into a 110-V outlet.
If this message persists, contact an
HP-authorized service or support
provider. (See “Customer support
options worldwide” on page 214,
or

http://www.hp.com/suppor t/lj9500

.)

Message

Description or explanation

Recommended action