HP Color LaserJet 9500 Printer series - Manual (Page 108)

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106 Chapter 6 – Solving problems Rev. 1.0
Jam in tray 2 or tray 3
Follow these directions to clear jams in tray 2 or tray 3.
1 Open the tray until it stops. If you hear the sound of media tearing, stop and
look for the jammed media. Make sure to check the upper right side of the
cavity behind the tray. To minimize tearing, remove the jammed media by
pulling it to the left.
2 Remove any other jammed media from this area by pulling the media to the
left. Make sure that you have removed all of the pieces of torn media.
3 Open the upper right door.
4 Remove any jammed media from this area. Make sure that you have
removed all of the pieces of torn media.
5 Close the upper right door.
6 Close the tray.
1
3
4