HP Color LaserJet 9500 Printer series - Manual (Page 107)

ENWW Clearing jams 105
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Clearing jams from the input-tray areas
Jam in tray 1
Follow these directions to clear jams in tray 1.
1 Remove all of the media loaded in tray 1.
2 Pull the media toward you and out of tray 1. Make sure that you have
removed any pieces of torn media.
3 Open and close the upper right door to reset the printer.
4 Load media in tray 1.
5 Slide the media width guides to the appropriate size marked on the tray.
Note
If problems occur while feeding media from tray 1, make sure that the media
is within the supported specifications, that the media is in good condition,
and that it is loaded correctly in the tray. If the problem persists, try feeding
the media from trays 2 or 3.
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