HP Deskjet D4363 Printer - Manual (Page 96)

5. Read the selection number on the print cartridge label and make sure it is
compatible with your printer. Compatible print cartridges are listed in the reference
guide that came with your printer.
1 Selection number
6. If the print cartridge has the wrong selection number, install a new print cartridge.
For more information, see Installation instructions .
7. Close the printer cover.
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: If the print cartridge selection number is correct and the previous solution
did not resolve the problem, try cleaning the print cartridge. For more information, see
Manually clean print cartridges .
If the print cartridge status light continues to flash after cleaning the print cartridge,
replace the print cartridge. For more information, see
Replace print cartridges .
If this did not solve the issue, try the next solution.
Solution 3: Print in ink-backup mode
Solution: If you do not have a replacement print cartridge, you can still print in ink
backup mode. Remove the problem cartridge and print with the remaining cartridge.
For more information, see
Ink-backup mode .
Print cartridge carriage is stalled
The print cartridge cradle (carriage) may get stuck on either side or in the middle of the
printer. This is called a carriage stall. When this happens, the error message Print
Cartridge Cradle is Stuck may appear.
Print cartridge problems 93
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