beautypg.com

Print cartridge problems, Resolving print cartridge error messages, Resolving print cartridge error – HP Deskjet D4363 Printer User Manual

Page 93: Messages, Resolving print, Cartridge error messages, He light continues to flash, see

background image

Best or Maximum dpi print mode is selected
The printer prints more slowly when Best or Maximum dpi is selected as the print quality.
To increase the printer speed, select a different print quality mode.

Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode. For more information, see

Ink-backup mode

.

To increase the print speed, use two print cartridges in the printer.

Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, see

Download printer software

updates

.

Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard
drive, the printer processing time will be longer.
1. Verify that the computer hard disk space, RAM, and processor speed meet the system

requirements.
The system requirements are listed in the Readme file that came with the printer.

2. Make space available on the hard drive by deleting unwanted files.

Print cartridge problems

Resolving print cartridge error messages

Print cartridge carriage is stalled

Resolving print cartridge error messages

After you install a print cartridge, one or both of the print cartridge status lights begin to
blink. The printer will not print. One of the following messages may appear on your
computer screen:

Print Cartridge Problem
Incorrect Print Cartridge(s)
Incorrectly Installed Cartridge(s)
Print Cartridge(s) Missing

NOTE:

In the procedures below, the "problem" cartridge is identified by the blinking

light. The light on the left blinks when the tri-color print cartridge (on the left) is the
problem and the light on the right blinks when the black or photo cartridge (on the
right) is the problem. If both lights blink, either both cartridges are the problem, or the
printer cannot determine the problem cartridge.

Chapter 12

90

Troubleshooting

T

roub
les
hoot

ing