HP XP Application Performance Extender Software User Manual
Page 92
Recommended actions
Problem/Scenario
Check if the PRM groups are configured and the PRM service is enabled
on the host. You can verify if the PRM groups are configured by using the
following command:
/usr/bin/prmconfig
PRM data is not available during
data collection for HP-UX hosts.
Ensure the following:
•
The host running the controller has access to at least one command
device
•
The host is accessing the array through a supported HBA
Command devices are not dis-
played during data collection.
Ensure that the application processes are assigned to the correct PRM
group by using the following command:
/usr/bin/ps –efP |grep
P9000 Application Performance
Extender does not display live
graphs for HP-UX workloads.
The P9000 Application Performance Extender report is generated and
displayed as a PDF file. If you are not able to view the generated report,
ensure that:
•
Your web browser is not blocking pop-up windows
•
You have a PDF reader
Unable to view the performance
report.
The P9000 Application Performance Extender user interface does not
support multiple sessions.
Stop the active session, wait for 15 seconds for the session to expire, and
then open a new session.
Opening multiple sessions of the
user interface fails with the follow-
ing error:
Another session is active
on the
Please try after 15
seconds by refreshing the
current page.
By default, the management station uses port 8080. If port 8080 is in
use, the management station fails to launch.
As a workaround, do the following:
1.
Navigate to the
2.
Locate and open the server.xml file.
3.
Find the first occurrence of port 8080, and modify the values with
the following:
tionTimeout="20000" redirectPort="8443" /> 4. Save the server.xml file. 5. Restart the HP StorageWorks APEX Web Server. The management station user inter- Do the following: 1. Start the services manually. 2. If the services does not start, remove the management station and OR The HP StorageWorks APEX Web Verify if the controller service is running and try reassigning the profile. Assigning profiles to an array Troubleshooting P9000 Application Performance Extender 92
face fails to launch.
install it again.
Install the management station on another system.
Server service fails to start.
fails.