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If no, go to table e-3, If yes, go to table e-3 – HP ProLiant DL740 Server User Manual

Page 258

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Troubleshooting Information

Table E-3: Are all of the System Interconnect Status LED Indicators Off?

Refer to “System Interconnect LED Indicators” in Appendix D.

IMPORTANT: To prevent damage to critical system components, the ProLiant DL740 server
will not power up if certain components are not installed or are installed incorrectly. The
system interconnect LEDs provide a closed-loop checking mechanism for verifying proper
component mating between critical server components.

Answer

Possible Reasons

The Next Step

If a system interconnect LED corresponding to a
component or module is on, then the
corresponding component or module is missing
or is not seated properly.

The components can include any processor
board, a fan, or the I/O board.

Reseat the component represented
by the system interconnect LED.

The system may have recorded a temperature
violation.

A short circuit may have occurred.

Check for bent pins on the
midplane and power supply, which
may have caused a short.

Verify that the fans are working
properly.

Check the IML as soon as possible
to view messages that indicate
which component caused the
shutdown.

No

A power supply may have stopped providing
adequate power as per system specifications.

The system may have experienced a short.

A reboot may have been initiated by means of
Automatic Server Recovery (ASR-2).

Reseat the server modules.

Check for bent pins on the
midplane.

Verify that the power supplies are
functioning properly.

continued

HP ProLiant DL740 Server User Guide

E-7

HP CONFIDENTIAL

Writer: Anna Roberts File Name: o-appe Troubleshooting Information.doc

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