beautypg.com

Table e-2 for – HP ProLiant DL740 Server User Manual

Page 257

background image

Troubleshooting Information

Table E-2: Did Power Supply Turn On?

Check to see if the power supply and system fans are running. Verify this visually.

Answer

Possible Reasons

The Next Step

No

Power switch may not have been
pressed.

The system may not be connected
to AC power, or no AC power is
available.

A power supply problem may exist.
The power supply may not be
connected or inserted properly,
may have a damaged connector, or
may have failed.

The power supply backplane may
need to be replaced.

A system interconnect problem may
exist. The system power LED is
illuminated amber.

Press the power switch.

If the server does not start, further
information is needed.

Verify the power supply LEDs

Off—no AC power

Blinking green—AC power present,
system has auxiliary power.

Solid green—system power is on

Solid amber—power supply fault.
Either system power is not hot-plug
redundant due to the AC
connection or a fault is detected in
the power supply.

Further info is needed. Go to Question 2
in Table E-1.

Yes

If your power supply starts, and you can
verify operation of the power supply and
system fans, then you may assume that
the following is true:

AC power is connected to the
power supply and providing
adequate power.

No system interconnect problem
exists.

E-6

HP ProLiant DL740 Server User Guide

HP CONFIDENTIAL

Writer: Anna Roberts File Name: o-appe Troubleshooting Information.doc

Codename: Expedition Part Number: 270854-002 Last Saved On: 6/17/03 2:41 PM