HP 3PAR Recovery Manager Software User Manual
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Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action
Error Message
Event ID
The HP 3PAR Recovery Manager for Exchange Agent service is not
functioning properly.
•
Restart the HP 3PAR Recovery Manager for Exchange service from
Windows Services and try the operation again.
RME5173: ERROR: Failed to
identify Recovery Manager for
Exchange agent.
5173
The specified mount point does not exist.
•
Make sure the mount point being provided already exists on the
system.
RME5174: ERROR: The mount
point you have provided does
not exist.
5174
All mailbox stores within the mailbox database were not unmounted
before attempting a restore.
•
Unmount all mailboxes in the mailbox database and then try to
restore.
RME5176: ERROR: Unmount all
mailbox stores within a Mailbox
Database before attempting a
restore.
5176
All public folder stores within the mailbox database were not unmounted
before attempting a restore.
•
Unmount all public folder stores in the mailbox database and then
try to restore.
RME5179: ERROR: Unmount all
public folder stores within a
Mailbox Database before
attempting a restore.
5179
All databases in the mailbox database were not unmounted before
attempting a restore.
•
Unmount all databases in the mailbox database and then try to
restore.
RME5180: ERROR: All
databases in the Mailbox
Database must be dismounted
to perform a restore.
5180
The specified NetBackup include file could not be opened.
•
Check the NetBackup policy setting; NetBackup is case sensitive.
RME5182: ERROR: Could not
open include file
Check to see if your policy
name is correct.
5182
Could not unmount from the specified mount point.
•
If the mounting status still shows Mounted, use the reset command
to reset the mount status.
RME5184: ERROR: Failed to
unmount from specified mount
point.
5184
The specified snapshot information could not be located.
•
Check the HP 3PAR VSS Provider Software log for more detailed
information.
RME5185: ERROR: Failed to
locate snapshot information from
provider:
5185
The value required to set the snapshot volume could not be retrieved
from the VSS Provider’s XML repository.
•
Check the HP 3PAR VSS Provider log for more detailed information.
RME5186: ERROR: Could not
retrieve value from provider's
XML repository to set snapshot
volume.
5186
The Exchange Server install location could not be determined from the
registry.
•
Make sure the Exchange Server or Exchange Management tool
package is installed on the system.
RME5187: ERROR: Failed to get
Exchange Server install location
from registry.
5187
The data integrity of the specified virtual copy could not be confirmed.
•
Perform an integrity check on the virtual copy using the Microsoft
Exchange utility eseutils.exe. Consult Microsoft Exchange
documentation for details on how to use this utility.
RME5190: ERROR: Failed to
confirm data integrity of the
Virtual Copy
performing recovery operations
and integrity check to fix.
5190
The specified virtual volume is currently exposed to a host.
•
Make sure the virtual copy is not exposed to other hosts from the HP
3PAR StoreServ Storage System.
RME5191: ERROR: Virtual
Volume
is currently exposed to host(s).
5191
The backup document generated during the virtual copy creation is
corrupted.
RME5194: ERROR: Invalid
backup component document
path to import Virtual Copies.
5194
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