HP 3PAR Recovery Manager Software User Manual
Page 172
Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action
Error Message
Event ID
Virtual copy creation could not be completed due to a possible database
dismount in the associated mailbox database/storage group.
•
Mount all the databases in the mailbox database/storage group and
try to create the virtual copy.
RME5167: ERROR: One of the
databases in the Mailbox
Database may be dismounted,
cannot continue with Virtual
Copy creation.
5167
Multiple files from the mailbox database/storage group share volumes.
•
Check the file path and volume mapping to determine which volume
is shared with the other mailbox database/storage group(s). Unmount
this shared volume.
RME5168: ERROR: Two or more
files of this Mailbox Database
share volume(s). Please unmount
the shared volume(s) before
proceeding.
5168
An unexpected VSS error has occurred.
RME5169: ERROR: A VSS
unexpected error has occurred.
5169
•
Try waiting ten minutes and try again, up to three times.
It is recommended to wait ten
•
Check the application and system event logs for VSS errors.
minutes and try again, up to
three times.
The Exchange database verification has failed.
RME5171: ERROR: The
Exchange recovery process
5171
•
Make sure both systems have the same level of Exchange server
package installed.
failed, you will need to do a
manual repair of the Exchange
databases.
•
Manually repair the Exchange database if necessary.
The Exchange database verification has failed.
RME5172: ERROR: The
Exchange recovery process
5172
•
Make sure both systems have the same level of Exchange server
package installed.
failed '
You will need to do a manual
•
Manually repair the Exchange database if necessary.
repair of the Exchange
databases.
172
Event Messages