HP 3PAR Recovery Manager Software - Manual (Page 170)

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
The licence for HP 3PAR Recovery Manager component could not be
verified. RME5145: ERROR: Could not
retrieve 3PAR Manager component> license. 5145
•
Verify that there is not a communications problem by connecting to
the required HP 3PAR StoreServ Storage System from the CLI
command window.
Contact 3PAR representatives to
acquire a valid license.
•
Check the validity of the HP 3PAR Recovery Manager License for the
HP 3PAR StoreServ Storage System using the showlicense
command.
The selected virtual copy has already been mounted to the specified
host. RME5146: ERROR: Datastore
‘’ is already
mounted to host '’. 5146
A mounted virtual copy could not be removed.
•
Unmount the virtual copy before deleting it.
RME5147: ERROR: Cannot
remove a mounted virtual copy.
Please unmount it and try again. 5147
The Exchange server cannot determine which specific mailbox
databases/storage groups to set up as the current range is too wide.
• Unregister all mailbox databases/storage groups and then register
only the desired databases one by one.
RME5148: ERROR: The
Exchange server is set to include
all Mailbox Databases. Please
remove this umbrella to register
individual Mailbox Databases. 5148
HP 3PAR VSS Provider does not appear to be installed.
•
Verify the proper HP 3PAR VSS Provider Software installation using
Add/Remove Programs or run the vssadmin list providers
command to verify the installation.
RME5151: ERROR: The HP
3PAR VSS Provider does not
appear to be installed. You
cannot create a Virtual Copy
without the provider. Please 5151
Check the HP 3PAR VSS
provider installation.
The maximum number of virtual copies has been exceeded.
•
Check the policy setting for the particular mailbox database/storage
group. If the option for retaining the oldest virtual copy is set,
subsequent virtual copy creation will not be allowed after it reaches
the maximum limit.
RME5152: ERROR: Creating this
Virtual Copy will exceed the
maximum number of Virtual
Copies allowed by the Policy.
Maximum number of Virtual
Copies is set to 'count in Policy>'. 5152
The mailbox database/storage group name is missing from the HpRmCli
Exch
command syntax.
• The mailbox database/storage group name must be included in the
CLI command parameters.
RME5154: ERROR: Missing
Mailbox Database name. 5154
The NetBackup restore has failed. RME5155: ERROR: NetBackup
restore process has failed. 5155
• Check the application event log and NetBackup logs on the
NetBackup server.
•
If you are running Symantec NetBackup 7.5, ensure that Patch 03
(7.5.0.3) is running on the Symantec NetBackup.
•
Ensure that the backup image is still available in NBU media server.
•
Ensure that you have fully completed backup jobs. If you try to restore
a partially completed backup job, then NBU restore operation fails.
The installation location for HP 3PAR Recovery Manager for Exchange
could not be retrieved from the registry. RME5156: ERROR: Could not
retrieve the Recovery Manager
for Exchange install location 5156
• Check that you have access to the registry location for the HP 3PAR
Recovery Manager application and ensure that the registry value for
the repository location exists.
from the registry. Check the
Recovery Manager for
Exchange installation.
• To locate the registry key, open the Windows Registry using
regedit
. Check for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\RM_Exchange
170 Event Messages