HP 3PAR Recovery Manager Software - Manual (Page 168)

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action Error Message Event ID
A registered version of HP 3PAR VSS Provider was not detected. RME5111: ERROR: The HP
3PAR VSS Provider is not
registered on this computer. 5111
•
Check that HP 3PAR VSS Provider Software is properly installed on
the system.
• Run vssadmin list writers to verify that HP 3PAR VSS Provider
is properly registered.
•
If you cannot resolve the problem, uninstall the HP 3PAR VSS Provider
package and install it again.
An unexpected error was generated by HP 3PAR VSS Provider.
•
Restart the Volume Shadow Copy Service and HP 3PAR VSS Provider
Software service.
RME5112: ERROR: An
unexpected HP 3PAR VSS
Provider error occurred. 5112
Another snapshot request is currently in process.
•
Wait 10 minutes and retry the operation.
RME5113: ERROR: The HP
3PAR VSS Provider is in use. 5113
An unexpected error was generated by HP 3PAR VSS Provider.
• Check the Windows event log to determine the specific HP 3PAR
VSS Provider error.
RME5118: ERROR: An
unexpected HP 3PAR VSS
provider error has occurred. 5118
A domain binding error occurred while accessing the Exchange Server
Information.
•
Check the Active Directory connection.
RME5121: ERROR: Could not
bind to the domain for
Exchange Server Information. 5121
The system was unable to flush I/O writes. This can be a transient
problem. RME5122: ERROR: The system
was unable to flush I/O writes.
This can be a transient problem. 5122
• Try waiting 10 minutes and try again, up to three times.
It is recommended to wait ten
•
If the operation cannot be completed after three retries, run
vssadmin list writers
to verify that the VSS writer is in a
healthy state.
minutes and try again, up to
three times.
The system was not able to process I/O writes. RME5123: ERROR: The system
was unable to hold I/O writes. 5123
•
Try again when the Exchange Server is not as busy.
Try again when the Exchange
Server is not as busy.
• Run vssadmin list writers to verify that the VSS writer is in
a healthy state.
The mailbox database/storage group is spread across multiple HP 3PAR
StoreServ Storage Systems.
•
The database or log target volume must belong to a single HP 3PAR
StoreServ Storage System. Refer to the preferred configuration setup.
RME5124: ERROR: Your
database is spread across
multiple Storage Systems on the
production server. Please move
the Mailbox Database to only 5124
one Storage System and
perform this operation again.
The system was unable to complete the shadow copy operation because
another snapshot request was being processed. Additional information
can be found in the application event log.
•
Wait 10 minutes and retry the operation.
For same storage group, one snapshot operation is executed at a time,
next operation is queued.
RME5126: ERROR: The creation
of a shadow copy is in
progress, and only one shadow
copy creation operation can be
in progress at one time. 5126
Ensure that you are not using any other VSS requester which is accessing
the exchange database or LUN and performing create operation outside
HP 3PAR Recovery Manager.
168 Event Messages