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HP 3PAR Recovery Manager Software User Manual

Page 166

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Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

Unable to build the internal virtual volume database.

3PARVSS5056: ERROR: Could
not open volume mapping file:
.

5056

Check that your HP 3PAR StoreServ Storage System version is
supported by VSS Provider and that there are no network problems
that could result in a partial data. transmission.

To get the version for a particular HP 3PAR StoreServ Storage System,
run showversion.

For the VSS Provider version, run vssadmin list providers
and check the VSS Provider entry that specifies the version and other
details.

Unable to open the designated file for internal processing.

Check that you have the correct privileges to access the Windows
temporary folder.

3PARVSS5057: ERROR: Could
not open file: .

5057

Unable to create the designated output file for internal processing.

Check that you have the correct privileges to access the Windows
temporary folder.

3PARVSS5058: ERROR: Could
not create file: .

5058

A Windows system decode error code has been generated.

To get a more detailed description, consult

msdn.microsoft.com

or

Windows Help.

3PARVSS5059: ERROR:
SYSTEM: Description>.

5059

Unable to perform an inquiry on the targeted volume. This might be
caused by specifying an invalid volume during snapshot creation.

3PARVSS5061: ERROR: IOCTL
inquiry call failed.

5061

Make sure all volumes that participate in the snapshot process are
valid and HP 3PAR StoreServ Storage volumes.

Check to see that the volumes are accessible and are not in a bad
or offline state.

Unable to access registry for the specified key name.

Use regedit to check that the registry still has the corresponding
key and that you have permission to access it.

RM5062: ERROR: Could not
query windows registry key
.

5062

Unable to access the registry for the specified key name.

Use regedit to check that the registry still has the corresponding
key and that you have permission to access it.

3PARVSS5063: ERROR: Could
not query windows registry key
name .

5063

Unable to access the registry for the HP 3PAR VSS Provider Software
installation.

RM5064: ERROR: Could not
open windows registry key for
HP 3PAR VSS Provider.

5064

Verify the HP 3PAR VSS Provider installation using Add/Remove
program or by running vssadmin list providers.

Check that the registry still has the corresponding key and that you
have proper permission to access it. If this key is missing, you need
to reinstall the HP 3PAR VSS Provider package.

The designated target LUN is not an HP 3PAR virtual volume.

Verify that all database and log destinations belong to the HP 3PAR
StoreServ Storage System.

3PARVSS5065: ERROR: Target
LUN is not a 3PAR
Virtual Volume.

5065

The specified target volume does not have adequate device information
and does not allow for proper identification.

3PARVSS5066: ERROR: Target
LUN could not be
identified.

5066

The specified destination volume does not have adequate device
information and does not allow for proper identification.

3PARVSS5067: ERROR:
Destination LUN could
not be identified.

5067

166 Event Messages