HP Matrix Operating Environment Software - Manual (Page 9)

Infrastructure orchestration does not send email notifications to users assigned to, or unassigned
from, a server pool......................................................................................................202
Access error on infrastructure orchestration web pages from email notification using private
network.....................................................................................................................202
Operations Orchestration..................................................................................................202
Operations Orchestration Studio installation fails with error Studio version: 9.00 does not
match Central version: 2.0. Setup will exit......................................................................202
Editing ESA flows when Operations Orchestration is not installed in the default path............203
Matrix infrastructure orchestration Windows service..............................................................203
Matrix infrastructure orchestration may time out while waiting for the server to be
recognized.................................................................................................................203
HP Matrix infrastructure orchestration service may not start automatically after a system restart
with error Unable to retrieve database password from mxpassword....................................203
CMS crash recovery.........................................................................................................204
Create Service request does not complete successfully after CMS crash recovery.................204
Deactivate physical server does not complete successfully after CMS crash recovery.............204
Activate/deactivate virtual server does not complete successfully after CMS crash recovery....204
Create/delete virtual server does not complete successfully after CMS crash recovery..........204
Add Disk request for an ESX virtual server does not complete successfully after CMS crash
recovery ...................................................................................................................205
Log files..........................................................................................................................205
How can I find out more details about an error?..............................................................205
vCenter server is not configured in Systems Insight Manager or becomes unavailable..........205
Corrective procedures...........................................................................................................206
Manually updating the chargeback database......................................................................206
Chargeback server is not running..................................................................................206
Troubleshooting communication failures..............................................................................206
Troubleshooting a general failure during storage provisioning................................................206
Resources not displaying and increasing timeouts.................................................................207
Manual clean-up process (physical)....................................................................................207
Manual clean-up process (virtual).......................................................................................209
Configuring storage pool entries, FC zones, and disk array presentations................................209
Correcting a checksum error..............................................................................................212
Increasing VMware Service console memory and CPU shares................................................214
8 Support and other resources....................................................................217
Information to collect before contacting HP...............................................................................217
How to contact HP................................................................................................................217
Security bulletin and alert policy for non-HP owned software components....................................217
Registering for software technical support and update service.....................................................217
How to use your software technical support and update service.............................................218
HP authorized resellers..........................................................................................................218
Subscription service..............................................................................................................218
Related information...............................................................................................................218
Documentation and support..............................................................................................218
Matrix infrastructure orchestration documentation.............................................................219
Typographic conventions.......................................................................................................219
Glossary..................................................................................................220
A HP Operations Orchestration communication security..................................224
Matrix infrastructure orchestration and Operations Orchestration interaction.................................224
Data passed by infrastructure orchestration to Operations Orchestration.......................................224
Matrix infrastructure orchestration and Operations Orchestration communication...........................225
Configuration files and URLs used by infrastructure orchestration and Operations Orchestration.......226
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