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Provisioning request for service has paused, Task for logical server failed due to invalid uuid – HP Matrix Operating Environment Software User Manual

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Provisioning request for service has paused

Provisioning request for has paused. Manual data disk

allocation is required.

Failure message

This error indicates that insufficient LUNs exist to provision the service.

Possible cause

Create the LUNs and continue provisioning.

Action

Timeout occurs while provisioning storage in a multi-disk request

Timeout occurred while provisioning storage.

Failure message

Submitting a multi-disk request (for example, a logical server group with one server, one private
disk, and one shared disk) takes longer than expected and times out.

Possible cause

Action

1.

In the infrastructure orchestration console Requests tab, delete the paused request.

2.

Edit the timeout.generate.storage.entry property in the infrastructure orchestration
properties file in the default location at C:\Program Files\HP\Matrix infrastructure
orchestration\conf\hpio.properties

.

3.

Increase the default timeout from 25 minutes (1500 seconds) to 60 minutes (3600 seconds).

4.

Edit the spm_timeout property in the logical server management properties file in the default
location at C:\Program Files\HP\Virtual Server Environment\conf\lsa\
lsa.properties

.

5.

Increase the default timeout from 20 minutes (1,200,000 milliseconds) to 40 minutes (2,400,000
milliseconds).

6.

Restart the HP Matrix infrastructure orchestration service.

7.

Restart the HP Logical Server Automation service.

8.

On the Templates tab, select the template and submit a new create service request.

Task for logical server failed due to invalid UUID

Task for logical server has failed. Logical server

job (ID = …) completed with a failure status. The deployment server does

Failure message

not have the specified system UUID recorded. Deployment Service Connector

cannot confirm the system UUID provided by the caller.

The deployment server cannot bootstrap the server. This issue can occur if the LUN attached to the
server already has an OS deployed to it so that the server is booting from the presented LUN rather
than booting into the designated deployment server.

Possible cause

Action

1.

Locate the Provisioning logical server message that identifies the server blade in use.

2.

Perform a manual clean-up process for any affected logical server. See

“Manual clean-up process

(physical)” (page 207)

.

Storage pool entry status is “Presentation Completed with Errors – Inoperable” or “Presentation
Completed – Inoperable”

After creating a storage pool entry from an array imported into SPM, the status of the storage pool
entry on the Matrix OE visualization Manage Storage Pool screen is “Presentation Completed with
Errors Inoperable” or “Presentation Completed Inoperable”.

Issue

When the array was imported into SPM, a security group other than the Matrix Security Group was
selected on the Array Properties screen.

Possible cause

The storage administrator or an administrator with permissions to use SPM should perform the
following steps.

Action

1.

Start SPM by pointing a browser to

https://localhost:8000

, where “localhost” is the name of

the CMS.

2.

Right click on an array and select Change Security Group.

3.

Select the Matrix Security Group.

Service creation

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