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Service deletion, Physical service deletion – HP Matrix Operating Environment Software User Manual

Page 190

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Two or more services have the same name in different Organizations.

Service-ids are unique across organizations but service-names are not.

The service name is not unique across all organizations.

Possible cause

Make sure that your service name is unique before trying to add the service to a Recovery Group.

Action

When creating recoverable services, prefix the service name with your organization name and a
special character supported in service names to limit the possibility of non-unique service names.
The service name can contain up to 15 characters using letters (A-Z, a-z), numbers (0-9), and the
following special characters: space, underscore, and hyphen.

Matrix infrastructure orchestration times out while concurrently provisioning Integrity VMs

When infrastructure orchestration attempts to provision Integrity VMs, the request can take longer
than 60 seconds, causing a timeout.

Issue

The default timeout is 60 seconds.

Possible cause

The timeout must be increased from the default of 60 seconds:

Action

1.

Configure the timeout by adding the following entry to the hpvmm.conf file, found in the
Insight Control virtual machine management\bin

folder.

VirtQueryTimeout=

The default value is 60000. Change this to a higher value.

2.

Restart Insight Control virtual machine management by right-clicking Insight Control virtual
machine management, and then selecting Restart.

Service deletion

Physical service deletion

Matrix infrastructure orchestration Delete Service request leaves “clean-me” logical servers

Matrix infrastructure orchestration Delete Service request leaves “clean-me” logical servers

Issue

If using Insight Control server deployment, the job “Erase ProLiant ML/DL/BL Array
Configuration {LinuxPE}

” has not been modified for infrastructure orchestration.

Possible cause

If using Ignite-UX, the client has not been set up with permission to run the erase disk job in Systems
Insight Manager.

If using Insight Control server deployment, follow Step 9 in the

Creating server deployment job

folders

procedure. The job must have only two steps:

Details

Task

Action

Wipe Disk

Run Script

Shutdown (if
available)

Power Control

190 Troubleshooting