HP Matrix Operating Environment Software - Manual (Page 203)

Editing ESA flows when Operations Orchestration is not installed in the default path
If infrastructure orchestration is installed other than in the default path (..\Program Files\HP\
Matrix infrastructure orchestration
), the workflows operations must be edited to
reference the path where IO is installed.
Issue
Possible cause
Action 1. Select Start
→All Programs→Hewlett-Packard→Operations Orchestration→Operations
Orchestration Studio.
2. At the login prompt, log in to the Operations Orchestration administrator account using the
following credentials:
a. User name: admin
b. Password: the Insight Management service account password specified during the installation
3. In the tree displayed in the left pane, expand Library, then expand
Hewlett-Packard
→ESA→Server→Flows.
4. Double-click the Get Inventory flow and check out the flow.
5. Double-click the Readfile operation.
6. In the Inspector grid, click the arrow button on the right side and edit the path displayed in the
Constant Value field to match the actual path.
7. Click Save to save the path, then check in and save the flow with the updated information.
Matrix infrastructure orchestration Windows service
Matrix infrastructure orchestration may time out while waiting for the server to be recognized
Matrix infrastructure orchestration may time out while waiting for the server to be recognized. Issue
Long server post times, particularly when using the BL620c G7 or the BL680c G7. Possible cause
To avoid this issue on any server: Action
1. Edit ..\Program Files\HP\Matrix infrastructure orchestration\conf\
hpio.properties
and set the retry.count.ares.pxe parameter to a value greater than
30.
2. Restart the HP Matrix infrastructure orchestration service.
HP Matrix infrastructure orchestration service may not start automatically after a system restart with
error Unable to retrieve database password from mxpassword
HP Matrix infrastructure orchestration service may not start automatically after a system restart. The
following error is displayed: Unable to retrieve HPIO's database password from
mxpassword. Issue
When the CMS is under a high usage (mostly during services startup), the Systems Insight Manager
mxpassword
command can take more than one minute to return, causing a failure during
infrastructure orchestration startup pre-conditions checking.
Possible cause
Perform one of the following actions. Action
•
Manually start the HP Matrix infrastructure orchestration service after other services have
completed startup.
• Increase the timeout and the number of attempts performed by IO to retrieve the required
information. Increase the following properties in ..\Matrix infrastructure
orchestration\conf\hpio.properties
◦
launcher.mxpasswd.retry.count
Number of times that IO executes the mxpassword command if it fails. Default is 6.
◦
launcher.mxpasswd.retry.timeout
Time, in seconds, between each attempt. Default is 30 seconds.
Miscellaneous issues 203