Thermo Fisher Scientific CyberScan pH 10/pH 100 - Manual (Page 51)

47
10.5 Trouble-shooting Guide
a) Problem: Unable to PRINT
When press PRINT key on CyberScan pH 100 meter, the “Print” and “Err” annunciators
blink on the meter’s LCD screen as shown in Figure 56.
Figure 56 - "Print" and "Err" icons blinking
POSSIBLE CAUSES SOLUTIONS
You have not "ENABLE CONNECTION" in the
CyberComm Portable DAS program. Click on "ENABLE CONNECTION" in the CyberComm
Portable DAS program.
The "Communication Settings" in the CyberComm
Portable DAS program is different from meter's setup. Match the COM port number, baud rate, parity and
stop bits information between the CyberComm
Portable DAS program and the meter.
The COM port number in the CyberComm Portable
DAS program is wrong. Change the COM port number (1 or 2) in the
CyberComm Portable DAS program.
Your computer's COM port setting may be wrong. Check your computer's hardware settings (through
Windows OS, BIOS, or any other OS) and refer to
computer's manual or consult with the computer's
manufacturer.
You may have used the wrong communication cable. Make sure you use the RS232C cable supplied
together with the meter (Part No. EC-CA01M09F09).
Check the RS232C configuration as described in the
meter's instruction manual.
b) Problem: Unusual characters appear in data
When press PRINT key on CyberScan pH 100 meter, additional characters such as the
following appear.
06/18/2001 1:48:38 PM? R.mv? -900? Temp: ?22.6
POSSIBLE CAUSES SOLUTIONS
The Baud rate, parity or stop bit information are not
matched. Check the communication setup for both CyberComm
Portable DAS program and meter and ensure both are
the same.
To report any bugs, please e-mail to [email protected]