Watlow Series 97 - Manual (Page 88)

■ U s i n g t h e M a n u a l
Watlow Series 97 User’s Manual
Watlow Winona, 1241 Bundy Blvd., P.O. Box 5580, Winona, Minnesota 55987-5580, Phone: (507) 454-5300, Fax: (507) 452-4507
How to Reach Us
Quality and
Mission
Statement:
Watlow Winona will be
the world’s best
supplier of industrial
temperature control
products, services, and
systems by exceeding
our customers’,
employees’, and
shareholders’
expectations.
Contact
• Phone: (507) 454-5300.
• Fax: (507) 452-4507.
• For technical support, ask for an Applications Engineer.
• To place an order, ask for Customer Service.
• To discuss a custom option, ask for a Series 97 Product Manager.
Warranty
The Watlow Series 97 is warranted to be free of defects in material and work-
manship for 36 months after delivery to the first purchaser for use, providing
that the units have not been misapplied. Since Watlow has no control over their
use, and sometimes misuse, we cannot guarantee against failure. Watlow's
obligations hereunder, at Watlow's option, are limited to replacement, repair or
refund of purchase price, and parts which upon examination prove to be defec-
tive within the warranty period specified. This warranty does not apply to dam-
age resulting from transportation, alteration, misuse, or abuse.
Returns
• Call or fax Customer Service for a Return Material Authorization (RMA)
number before returning a controller.
• Put the RMA number on the shipping label, and also on a written descrip-
tion of the problem.
• A restocking charge of 20% of the net price is charged for all standard units
returned to stock.
Your Authorized Watlow Distributor is:
TOTAL
3 Year Warranty
CUSTOMER
SATISFACTION