Troubleshooting alarms and errors, Input 2 menu, Output 2 menu – Watlow Series 97 User Manual
Page 64: Troubleshooting alarms and errors . . . .a.2

Indication
Probable Cause(s)
Power
• No power.
• Power to unit may be off.
• Fuse may be blown.
• Breaker may be tripped.
• Safety interlock door switch etc. may be activated.
• Wiring may be open.
• Input Power may not be hooked up to pins 8 and 9.
Communications
• Unit will not communicate.
• Address parameter may be incorrectly set.
• Baud rate parameter may be incorrectly set.
• Unit-to-unit daisy chain may be disconnected.
• Communications wiring may be reversed, short or open.
• EIA-485 converter box may be incorrectly wired.
• Computer COM port may be incorrectly set up.
• Communications software setup or address may be incorrect.
• Protocol or parity may be wrong, should be 8, n, 1.
• Application software not working properly.
• May need termination and pull-up and pull-down resistors.
Input Error (error number in top display, percent power in bottom)
• Input is in error condition.
• The sensor may be improperly wired.
[Err1] Underflow
• Sensor wiring may be reversed, shorted or open.
[Err2] Under Sensor Range
• Input type setting may be for the wrong sensor / may not be calibrated.
[Err3] Over Sensor Range
• Power may be incorrect.
[Err4] Overflow
• Ambient temperature may be too hot or too cold.
• The open loop detect shows a broken sensor.
• The calibration offset parameter is set much too high or low.
Alarms
• Alarm won’t occur.
• Alarm output may be off.
• Alarm set points may be incorrect.
• Alarm may be silenced.
• Alarm sides may be incorrect.
• Controller may be in diagnostics mode.
• Alarm won’t clear.
• Alarm may be latched.
• Alarm set points may be incorrect.
• Alarm hysteresis may be incorrect.
• Input may be in error condition.
Unit Errors (error number in top display, error message in bottom display)
• [Er`4]
[rAM]
• There is a RAM malfunction.
• [Er`5]
[EEcs]
• The EEPROM data is corrupted.
• [Er`6]
[roM]
• There is a PROM malfunction.
• [Er`7]
[HArd]
• There is a logic hardware problem.
• [Er`8]
[PLug]
• Module error.
• [Er`9]
[cnFg]
• Configuration error. Module in invalid position.
• [Er10]
[chng]
• Module changed.
• [Er11]
[SoFt]
• New firmware is installed.
• [Er12]
[cAL`]
• Calibration data is corrupted.
• [Er13]
[Atod]
• There is an analog-to-digital hardware failure.
• [Er14]
[EEhd]
• There is an EEPROM hardware problem.
• [Er15]
[nEW]
• It is the new unit’s first power up.
• [Er16]
[Addr]
• There is an EEPROM hardware problem.
A . 2
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A p p e n d i x
Wa t l o w S e r i e s 9 7
Troubleshooting Alarms and Errors