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Troubleshooting alarms and errors, Input 2 menu, Output 2 menu – Watlow Series 97 User Manual

Page 64: Troubleshooting alarms and errors . . . .a.2

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Indication

Probable Cause(s)

Power

• No power.

• Power to unit may be off.
• Fuse may be blown.
• Breaker may be tripped.
• Safety interlock door switch etc. may be activated.
• Wiring may be open.
• Input Power may not be hooked up to pins 8 and 9.

Communications

• Unit will not communicate.

• Address parameter may be incorrectly set.
• Baud rate parameter may be incorrectly set.
• Unit-to-unit daisy chain may be disconnected.
• Communications wiring may be reversed, short or open.
• EIA-485 converter box may be incorrectly wired.
• Computer COM port may be incorrectly set up.
• Communications software setup or address may be incorrect.
• Protocol or parity may be wrong, should be 8, n, 1.
• Application software not working properly.
• May need termination and pull-up and pull-down resistors.

Input Error (error number in top display, percent power in bottom)

• Input is in error condition.

• The sensor may be improperly wired.

[Err1] Underflow

• Sensor wiring may be reversed, shorted or open.

[Err2] Under Sensor Range

• Input type setting may be for the wrong sensor / may not be calibrated.

[Err3] Over Sensor Range

• Power may be incorrect.

[Err4] Overflow

• Ambient temperature may be too hot or too cold.
• The open loop detect shows a broken sensor.
• The calibration offset parameter is set much too high or low.

Alarms

• Alarm won’t occur.

• Alarm output may be off.
• Alarm set points may be incorrect.
• Alarm may be silenced.
• Alarm sides may be incorrect.
• Controller may be in diagnostics mode.

• Alarm won’t clear.

• Alarm may be latched.
• Alarm set points may be incorrect.
• Alarm hysteresis may be incorrect.
• Input may be in error condition.

Unit Errors (error number in top display, error message in bottom display)

• [Er`4]

[rAM]

• There is a RAM malfunction.

• [Er`5]

[EEcs]

• The EEPROM data is corrupted.

• [Er`6]

[roM]

• There is a PROM malfunction.

• [Er`7]

[HArd]

• There is a logic hardware problem.

• [Er`8]

[PLug]

• Module error.

• [Er`9]

[cnFg]

• Configuration error. Module in invalid position.

• [Er10]

[chng]

• Module changed.

• [Er11]

[SoFt]

• New firmware is installed.

• [Er12]

[cAL`]

• Calibration data is corrupted.

• [Er13]

[Atod]

• There is an analog-to-digital hardware failure.

• [Er14]

[EEhd]

• There is an EEPROM hardware problem.

• [Er15]

[nEW]

• It is the new unit’s first power up.

• [Er16]

[Addr]

• There is an EEPROM hardware problem.

A . 2

A p p e n d i x

Wa t l o w S e r i e s 9 7

Troubleshooting Alarms and Errors