beautypg.com

How to reach us, Warranty, Returns – Watlow Power Series Rev H User Manual

Page 72: Warranty and returns policy . . .back cover, Warranty information . . . . . . . . . back cover, Arranty information back cover, Total, Contact

background image

U s i n g t h e M a n u a l

Watlow Power Series User’s Manual

Watlow Winona, 1241 Bundy Boulevard, P.O. Box 5580, Winona, Minnesota USA 55987-5580,

Phone: +1 (507) 454-5300, Fax: +1 (507) 452-4507

How to Reach Us

Quality and
Mission
Statement:

Watlow Winona will be
the world’s best
supplier of industrial
temperature control
products, services, and
systems by exceeding
our customers’,
employees’, and
shareholders’
expectations.

Contact

• Phone: +1 (507) 454-5300.

• Fax: +1 (507) 452-4507.

• For technical support, ask for an Applications Engineer.

• To place an order, ask for Customer Service.

• To discuss a custom option, ask for the Power Series Product Manager.

Warranty

The Watlow Power Series is warranted to be free of defects in material and
workmanship for 36 months after delivery to the first purchaser for use, pro-
viding that the units have not been misapplied. Since Watlow has no control
over their use, and sometimes misuse, we cannot guarantee against failure.
Watlow's obligations hereunder, at Watlow's option, are limited to replace-
ment, repair or refund of purchase price, and parts which upon examination
prove to be defective within the warranty period specified. This warranty does
not apply to damage resulting from transportation, alteration, misuse, or
abuse.

Returns

• Call or fax Customer Service for a Return Material Authorization (RMA)

number before returning a controller.

• Put the RMA number on the shipping label, along with a written description

of the problem.

• A restocking charge of 20% of the net price is charged for all standard units

returned to stock.

Your Authorized Watlow Distributor is:

TOTAL

3 Year Warranty

CUSTOMER

SATISFACTION