Sample probe problems – Luminex MAGPIX Hardware and Installation Manual User Manual
Page 89
Problem
Possible Cause
Corrective Action
The sample probe
leaks.
The sample probe is clogged.
The sample probe fitting is loose.
Tighten the fitting until it clicks.
The sample valve
leaks.
The sample valve has one or
more loose fittings.
Hand tighten the sample valve fittings.
The sample valve is faulty.
Contact Technical Support.
The syringe seal leaks. The seal is worn out or faulty.
on page 65.
The syringe valve
leaks.
The valve is loose or faulty.
Hand-tighten the syringe connection
(silver knob) on the syringe valve. Run a
Prime command. If leaking continues,
contact Technical Support.
Sample Probe Problems
Problems with the sample probe can lead to both fluid leaks and acquisition failure. The
following error is associated with sample probe problems:
Error code 2054: Low bead count.
Problem
Possible Cause
Corrective Action
The sample probe leaks.
on page 75.
The sample arm is stuck in
the up or down position.
The sample probe motor
connections are loose.
Contact Technical Support.
The sample probe motor is
faulty.
Contact Technical Support.
The sample arm does not go
down smoothly.
The microtiter plate is
incorrectly seated.
Adjust the microtiter plate.
The microtiter plate is
warped.
Replace the microtiter plate.
The sample probe is bent.
Remove the sample probe from the
instrument and roll it on a flat surface to
straighten. If a sample probe has been
bent and rolled straight more than
once, discard it and replace it with a
new sample probe. Perform an
automatic sample probe height
adjustment using the software.
MAGPIX
®
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