Power supply problems, Communication problems – Luminex MAGPIX Hardware and Installation Manual User Manual
Page 87
Power Supply Problems
Power supply problems often involve a blown fuse, faulty electronic component, or
disconnected cable.
CAUTION:
Whenever you deal with a potential electrical problem, be careful
to avoid electrical shocks.
Problem
Possible Cause
Corrective Action
MAGPIX will not turn on.
The power cord is
disconnected.
Plug in the power cord.
The hard power switch on
the back of the instrument is
not turned on.
Turn on the switch.
No voltage is coming from
the electrical outlet.
Change to a different outlet. If MAGPIX
is plugged into a surge protector, make
certain the surge protector is turned on.
The power supply is faulty.
Contact Technical Support.
A fuse has burned out.
Fuses continue to open
(blow).
short circuit.
Contact Technical Support.
Communication Problems
Communication problems described in this section involve the links between the data system
(PC and software) and MAGPIX. “Communication” refers to the transfer of data between the
PC and MAGPIX, including the current status of the instrument, instrument control, sample
acquisition, session uploading, and start, stop, and pause features.
Problem
Possible Cause
Corrective Action
The PC cannot establish
communication with
MAGPIX.
The communication cable is
unplugged or plugged into
the wrong port.
Plug in or move the communications
cable.
MAGPIX is not turned on.
Turn off the PC. Turn on MAGPIX and
then turn on the PC.
Incorrect License
Contact Technical Support
MAGPIX
®
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