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Controller checkup – Extron Electronics VN-MATRIX User Guide User Manual

Page 60

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Section 3: System Configuration

VN-MATRIX User Guide

Page 60

I458GB issue 6

Controller Checkup


Follow this checkup if you cannot establish contact with the VN-MATRIX controller device using the
Web Browser on you control PC.

START

Check that you are using a supported Web Browser

(see page 42).

Try rebooting the VN-MATRIX

controller and/or control PC

Check that the VN-MATRIX controller and

control PC are on the same subnet

Check that the VN-MATRIX Controller device is

powered and connected to the network.

Did the controller

respond to pinging?

YES

NO

Check that you have the correct IP Address for the

VN-MATRIX Controller device and try ‘pinging’ the

controller from the control PC.