Extron Electronics VN-MATRIX User Guide - Manual (Page 58)

Section 3: System Configuration VN-MATRIX User Guide
Page 58 I458GB issue 6
Source Checkup
When attempting to diagnosing problems with an encoder or source it is highly recommended that a
local monitor is connected to the VN-MATRIX. If a monitor is not already connected as part of the
system, it is suggested that one be connected temporarily.
Is
the local m
onit
or
completely
blank
?
STAR
T
YES
NO
Chec
k the POWE
R indicat
or
on the VN
-MATRI
X Enc
oder.
..
UN
LI
T
LIT
FLAS
H
ING
What
’s
t
he
problem?
Chec
k the STA
T
U
S
indicat
or
on the Enc
oder.
..
UN
LI
T
LIT
FLAS
H
ING
NO POWE
R
Check
t
he
PS
U c
onnec
tion
to
the
VN-
M
A
T
RI
X.
Check
f
or ‘green’ li
gh
t on
P
S
U
.
Check
mains
ca
bl
e,
fus
e and
sup
pl
y.
PO
WE
R
/TH
ER
MA
L FA
U
LT
The
unit
has
shut
dow
n due
t
o eit
her
a
power
s
upply
fault
or
ov
er
temperat
ure
con
di
tion. Check
f
or obst
ruc
ted vent
ilation
grilles
, exc
es
siv
e
ambi
en
t
temperat
ure.
Cyc
le t
he po
wer
off
a
nd on
to
res
et
the unit. If t
he
problem r
ecurs
and
ambient
temperat
ure is with
in
lim
its,
t
ry
us
in
g
a dif
fer
ent
PS
U.
NO SOU
RCE
CON
N
EC
T
E
D/
DE
T
E
CTE
D
Fol
low
t
he C
ontr
oll
er
C
heck
up on
page 6
0 and
follow
t
he c
heck
s
lis
ted
for
‘No Sour
ce Det
ect
ed’
SO
UR
C
E
IS
B
E
IN
G STR
E
AME
D
TO
ONE
OR
M
O
RE
DE
CODE
RS
Thi
s pr
oves
t
hat
the E
ncoder
is
work
ing
OK
. If
t
his sour
ce is not
being dis
played
on a
part
icular
Decod
er, che
ck tha
t you have not
exc
eeded
the l
imit of
4 RTP unicas
t
st
ream
s.
SO
UR
C
E
OK BU
T
N
O
T BE
IN
G
ST
RE
AM
ED
Fol
low
t
he C
ontr
oll
er
C
heck
up on
page 6
0 and
chec
k
that
al
l devic
es
are onli
ne.
If y
ou ha
ve
not
already
done
so,
see
the Dec
oder Check
up on
page 57.
M
essage
Dis
pl
ayed…
“No Sou
rce Det
ect
ed”
Sour
ce im
age is st
able
but has a color cas
t
Sour
ce im
age is unst
able
or corr
upted
Sour
ce im
age is badly
fr
am
ed (blac
k bars
at
edges or edges
cr
opped).
C
heck
f
or
lo
ose/
in
corr
ect
c
onnect
ions
or fault
y cables
bet
ween the sou
rce
an
d t
he E
ncode
r.
C
heck
t
hat
th
e s
ource
is
act
ua
lly providing an output
signal
(e.g
. it
may
hav
e
go
ne int
o a
power
/s
creen
sa
ver
mode)
C
heck
t
hat
th
e s
ource
ty
pe
is s
upport
ed
and ha
s b
een aut
o-det
ect
ed
co
rre
ctly
. If
not,
t
ry
f
orcing
the input
t
o
a manual
sourc
e mode
(s
ee page
64).
C
heck
t
hat an i
ncompatible m
anual
so
urce mode
ha
s not been appli
ed
to
the i
nput.
I
f so,
try
s
ett
ing the input to ‘aut
o’
(s
ee
pa
ge
64)
.
C
heck
t
hat
th
e E
ncoder
is
not
in
‘St
andby’
m
od
e (s
ee
page 47)
.
C
heck
f
or
lo
ose/
in
corr
ect
c
onnect
ions
or fault
y cables
bet
ween the sou
rce
an
d t
he E
ncode
r.
C
heck
t
hat
th
e s
ource
its
elf
is
ac
tually
st
ab
le
.
C
heck
t
hat
th
e s
ource
ty
pe
is s
upport
ed
and ha
s b
een aut
o-det
ect
ed
co
rre
ctly
. If
not,
t
ry
f
orcing
the input
t
o
a manual
sourc
e mode
(s
ee page
64).
C
heck
t
hat an i
ncompatible m
anual
so
urce mode
ha
s not been appli
ed
to
the i
nput.
I
f so,
try
s
ett
ing the input to ‘aut
o’
(s
ee
pa
ge
64)
.
Tr
y adj
us
ting t
he
cl
ock phas
e
se
ttings (see
page 65).
C
heck
whe
ther
or
not
t
he s
ourc
e has
Mac
rovis
io
n c
opy
prot
ect
io
n and
set
the
M
ac
rov
is
ion D
efeaf
t opt
ion ac
cord
in
gl
y (
see
page
65).
C
heck
t
hat
th
e c
orrec
t
color
sp
ace
as
been a
ppl
ied
to
t
he s
ourc
e
(s
ee page 65)
C
heck
f
or
lo
ose/
in
corr
ect
c
onnect
ions
or fault
y cables
bet
ween the sou
rce
an
d t
he E
ncode
r.
C
heck
t
hat
th
e or
ig
inal
sour
ce
its
el
f i
s c
orrec
tly
f
ramed.
Tr
y adj
us
ting t
he
B
lanking set
tings
on th
e
E
ncoder
(s
ee page
65)
.