Asus GigaX2124 - Manual (Page 113)

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Chapter 7 - Troubleshooting
ASUS GigaX2124
There may be several addresses associated with an Internet name. This
is common for web sites that receive heavy traffic; they use multiple,
redundant servers to carry the same information.
To exit from the nslookup utility, type exit and press <Enter> at the
command prompt.
7.2 Simple fixes
The following table lists some common problems that you may encounter
when installing or using the switch, and the suggested actions to solve the
problems.
Table 9: Problems & suggested actions
Problem Suggested Action
LEDs
SYSTEM LED does
not light up after the
switch is turned on.
Verify if the power cord is securely connected to the switch
and a wall socket/power strip.
RPS LED does not light
up after a redundant
power supply is attached.
1. Verify if the RPS cable is securely connected to the RPS
connector and a wall socket/power strip.
2. Make sure that the RPS meets with the standards
provided in the RPS section.
FAN LED is am-
ber blinking
Check the fans at the back of the switch. If any of the fans is
defective, refer to section 6.2 to replace the fan.
Gigabit Ethernet Link
LED does not illumi-
nate after an Ethernet
cable is attached.
1. Verify if the Ethernet cable is securely connected to your
LAN switch/hub/PC and to the switch. Make sure the PC
and/or hub/switch is turned on.
2. Verify if your cable is sufficient for your network require-
ments. A 1000 Mbps network (1000BaseTx) should use
cables labeled Cat 5. 10Mbit/sec cables may tolerate lower
quality cables.
Network Access
PC cannot access
another host in the
same network
1. Check the Ethernet cabling is good and the LED is green.
2. If the port LED is amber, check if this port is disabled. You
may experience a disconnected network in a short period
(around 1 minute) if you just turned on the STP.