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Troubleshooting, 1 diagnosing problems using ip utilities, Chapter 7 - troubleshooting – Asus GigaX2124 User Manual

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Chapter 7 - Troubleshooting

ASUS GigaX2124

7. Troubleshooting

This section gives instructions for using several IP utilities to diagnose

problems. A list of possible problems with suggestion actions is also

provided.
All the known bugs are listed in the release note. Read the release

note before you set up the switch. Contact Customer Support if these

suggestions do not resolve the problem.

7.1

Diagnosing problems using IP utilities

7.1.1 ping

Figure 77. Using the ping utility

C:\>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<10ms TTL=225
Reply from 192.168.1.1: bytes=32 time<10ms TTL=225
Reply from 192.168.1.1: bytes=32 time<10ms TTL=225
Reply from 192.168.1.1: bytes=32 time<10ms TTL=225

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received =4, Lost = 0 <0% loss)
Approximate round trip in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C: \>

Ping is a command you can use to check whether your PC can recognize

other computers on your network and the Internet. A ping command

sends a message to the computer you specify. If the computer receives

the message, it sends messages in reply. To use it, you must know the IP

address of the computer with which you are trying to communicate.
On Windows-based computers, you can execute a ping command from

the Start menu. Click the Start button, and then click Run. In the Open text

box, type a statement such as the following: ping 192.168.1.1
Click <OK>. You can substitute any private IP address you know on your

LAN or a public IP address for an Internet site.
If the target computer receives the message, a Command Prompt window

appears as shown in Figure 77.