ZyXEL Communications NWA-3160 Series - Manual (Page 247)

Chapter 26 Troubleshooting
ZyXEL NWA-3160 Series User’s Guide
247
26.4 Wireless Router/AP Troubleshooting
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I cannot access the ZyXEL Device or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the ZyXEL Device
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible
and supports the same wireless standard as the ZyXEL Device.
4 Make sure your computer (with a wireless adapter installed) is within the transmission
range of the ZyXEL Device.
5 Check that both the ZyXEL Device and your wireless station are using the same wireless
and wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the
ZyXEL Device.
7 Make sure you allow the ZyXEL Device to be remotely accessed through the WLAN
interface. Check your remote management settings.