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Getting help, Control panel messages – Xerox COLORQUBE 8870 User Manual

Page 175

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Troubleshooting

ColorQube 8570/8870 Color Printer

User Guide

175

Getting Help

This section includes:

Control Panel Messages

on page 175

PrintingScout Alerts

on page 176

Online Support Assistant

on page 176

Web Links

on page 176

Xerox provides several automatic diagnostic utilities to help you produce and maintain print quality.

See also:

Xerox Support Centre

on page 28

Control Panel Messages

The printer control panel provides information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases,
the control panel also displays an animated graphic showing the location of the problem, such as the
location of a paper jam. For many error and status messages, the control panel Help provides
additional information. For details, see

Control Panel Help

on page 175.

Control Panel Help

When an error or status message displays on the control panel, to view additional information about
the message, press the Help button. The Help button is labeled with a question mark symbol (?).

Most of the control panel menu items also have associated help text that describes the menu item. To
view the help text for a menu item, use the up and down arrow buttons to select the menu item and
then press the Help button on the control panel.

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