Overland Storage REO 9000 - Manual (Page 7)

Contents W 7
Setup Guide
Appendix A Sharing Access to a REO 9000 Between Multiple Systems . . . . . . . . 115
Configuring Devices as Shared Devices. . . . . . . . . . . . . . . 116
Accessing a Shared Device. . . . . . . . . . . . . . . . . . . . 117
Appendix B Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 119
Using the SoftKey Reset Option . . . . . . . . . . . . . . . . . . 119
Sending the Log Files to Technical Support . . . . . . . . . . . . . 120
Unable to Access the REO Appliance . . . . . . . . . . . . . . . 120
REO Appliance Does Not Start . . . . . . . . . . . . . . . . . . 121
Unable to Log On to the Console . . . . . . . . . . . . . . . . . 122
Internet Explorer Does Not Redirect
from IP Address on Windows Server 2003 . . . . . . . . . . . . . 123
Browser Does Not Reflect Changes Made
from Another System or Browser Window . . . . . . . . . . . . . . 124
Unable to Connect to the Disks via Windows Explorer . . . . . . . . . 125
Perpetual Loop of Audio Alerts . . . . . . . . . . . . . . . . . . 127
Disabling the Audio Alarm . . . . . . . . . . . . . . . . . . . . 127
Systems Restart When I Map a Disk Drive . . . . . . . . . . . . . . 127
I Forgot the New Password or Logon Name . . . . . . . . . . . . . 128
Lost or Damaged REO SoftKey or
Files Accidentally Deleted from the Key . . . . . . . . . . . . . . 129
Determining Whether a Disk Drive is Faulty
or There is a Problem with the REO Appliance . . . . . . . . . . . . 129
Forcing an Add (JBOD) . . . . . . . . . . . . . . . . . . . . 129
Re-Creating a RAID 0 Volume . . . . . . . . . . . . . . . . . . 132
Rebuilding a Volume (RAID 5 Without Hot Spare) . . . . . . . . . 136
Re-Creating a Hot Spare (RAID 5 With Hot Spares) . . . . . . . . . 141
Purchasing a Spare Disk Drive . . . . . . . . . . . . . . . . . . . 144
Does the Appliance Automatically Start After a Power Outage? . . . . 145
Appendix C Updating the Appliance. . . . . . . . . . . . . . . . . . . . . . 147
Determining the Version of the Product . . . . . . . . . . . . . . . 147
Checking For and Downloading Updates . . . . . . . . . . . . . . 148
Installing an Update . . . . . . . . . . . . . . . . . . . . . . . 151
Updating the Firmware on the FC Controller. . . . . . . . . . . . 153
Appendix D Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Electromagnetic Emission. . . . . . . . . . . . . . . . . . . . . 156
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . 156
Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . 156
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . 156
Japan Voluntary Control Council for Interference (VCCI) . . . . . . 157
Taiwan BSMI Class A Warning . . . . . . . . . . . . . . . . . . 157
Declaration of Conformity . . . . . . . . . . . . . . . . . . . 158
Appendix E Customer Support . . . . . . . . . . . . . . . . . . . . . . . . 159
Registering Your Product . . . . . . . . . . . . . . . . . . . . . 159
Locating Additional Information for Your Product . . . . . . . . . . 160
Glossary and Acronym List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167