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Problems with playback functions, Problems with the audio files, Other problems – Roland ATELIER Combo AT-350C User Manual

Page 118: Troubleshooting

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118

Troubleshooting

Problems with playback functions

Problem

Cause

Action

Page

Moving your hand over the D Beam

controller does not produce a sound

If a D Beam button is lit in red, moving your hand

above the D Beam controller will apply an effect to

the sound you play from the keyboard.

Press the D Beam button once again so the button

is lit in green.

p. 44

Damper Pedal does not operate

The damper pedal affects only the Lower

keyboard. The damper pedal does not affect the

Upper Keyboards and Bass pedalboard.

This is not a malfunction.

- - -

The damper pedal does not affect the Solo voice.

This is not a malfunction.

- - -

Expression Pedal does not operate

The function of the Expression Pedal during

recording or the function during playback has

been set to “COMPOSER.”

Set the expression pedal function during record-

ing to “PEDAL,” and during playback to “PEDAL” or

“PEDAL+COMPOSER.”

p. 94

Can’t use the function assigned to the foot

switch

If “Registration Shift” (change Registrations)

is “RIGHT,” “LEFT,” or “RIGHT + Load Next,” the

foot switch will be dedicated to switching the

Registration.

Turn “Registration Shift” off.

p. 96

Problems with the audio files

Problem

Cause

Action

Page

Can’t play an audio file

Is the audio file in a format supported by the

ATELIER?
To be playable, audio files must be in the following

format.
• File name extension is “.wav”
• 16-bit linear sampling
• Sampling rate is 44.1 kHz

This is not a malfunction.

- - -

Can’t record along with an audio file/

Can’t copy an audio file to internal memory

The ATELIER does not allow recording using audio

files, and cannot be used to copy audio files into

internal memory.

This is not a malfunction.

- - -

Other problems

Problem

Cause

Action

Page

Can’t read/write USB memory

Could you be using USB memory not made by

Roland?

We cannot guarantee operation if you’re using

USB memory not made by Roland.

- - -

The USB memory setting is incorrect.

Change the USB Memory setting.

p. 104