Nortel Networks NN43001-504 User Manual

Page 135

Dropped calls

135

Message

Description

Action

No SVP Response
yyy.yyy.yyy.yyy

y...y = SVP Server IP address
The handset has lost contact
with the WLAN IP Telephony
Manager 2245.

This can be caused by bad
radio reception or a problem
with the WLAN IP Telephony
Manager 2245. The handset
keeps trying to fix the problem
for 20 seconds, and the
message can clear by itself. If it
does not, the handset restarts.
Report this problem to the
system administrator if it keeps
happening.

No SVP Server

Wireless handset cannot locate
WLAN IP Telephony Manager
2245.

IP address configuration of
WLAN IP Telephony Manager
2245 is wrong or missing.

WLAN IP Telephony Manager
2245 is not working.

Check error status screen on
WLAN IP Telephony Manager
2245.

No LAN connection at the
WLAN IP Telephony Manager
2245.

Verify WLAN IP Telephony
Manager 2245 connection to
LAN.

No SVP Server
No DNS Entry

The handset is unable to
perform DNS lookup for the
WLAN IP Telephony Manager
2245; server had no entry for
SVP Server.

The network administrator must
verify that a proper IP address
is entered for the SVP Server
DHCP option.

No SVP Server
No DNS IP

The handset is unable to
perform a DNS lookup for the
WLAN IP Telephony Manager
2245; no IP address for DNS
server.

The network administrator must
verify proper DHCP server
operation.

No SW Found

A required software component
has not been properly identified.

Check that the handset license
type has a corresponding entry
in the slink_cfg.cfg file.

Check that the pd11ccc.bin
and pi110003.bin entries
exist under this type in the
slnk_cfg.cfg.

No UNIStim DHCP

The handset is unable to use
DHCP to obtain the server
information it requires to start
up.

Verify the DHCP server
configuration information.
Verify network connectivity
between the handset and the
DHCP server.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504

01.02

Standard

Release 5.0

15 June 2007