Nortel Networks NN43001-504 User Manual

Page 126

126

Troubleshooting

Message

Description

Action

Auth Failed
xxxxxxxxxxxx

x...x = AP MAC address
Handset authentication is
refused by the AP; displays the
MAC of the failing AP.

Check the handset and AP
security settings.
Ensure that the AP
is configured per the
Configuration Note.
Try another AP.

Auth Timeout
xxxxxxxxxxxx

x...x = AP MAC address
Handset did not receive an
authentication response from
the AP; displays the MAC of
the failing AP.

Check the handset and AP
security settings.
Ensure that the AP
is configured per the
Configuration Note.
Try another AP.

Bad Code Type xx
Expected Code Type yy

xx, yy = software license types
Handset software does not
match the current handset
license selection.

Download new software from
the Nortel site.
See

Bad Config

Some needed configuration
parameter has not been set.

Check all required wireless
handset configuration
parameters for valid settings.

Bad ESSID
(For WLAN Handsets
2210/2211/2212 only.)

The wireless handset is
configured for static ESSID
(as opposed to Learn once or
Learn always) and no ESSID is
entered.

Enter an ESSID in the
configuration settings or
change to one of the Learn
modes.

Bad SSID
(For WLAN Handsets
6120/6140 only.)

The wireless handset is
configured for static SSID (as
opposed to Learn once or
Learn always) and no SSID is
entered.

Enter an SSID in the
configuration settings or
change to one of the Learn
modes.

Bad Local ID

The value of the Phase 1
Local ID type entered in the
handset through the menus
or the Configuration Cradle is
improperly configured.

Enter a valid ID value.

Bad Local ID Type

The Phase 1 Local ID type
entered in the handset through
the menus or the Configuration
Cradle is missing or invalid.

Enter a valid ID type. KEY ID is
the only valid choice.

Bad Network IP

The value of the Remote
Network IP address entered in
the handset through the menus
or the Configuration Cradle is
missing or invalid.

Enter a valid remote network IP
address.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504

01.02

Standard

Release 5.0

15 June 2007