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Nortel Networks NN43001-504 User Manual

Page 131

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Dropped calls

131

Message

Description

Action

Erase Failed

Download process failed to
erase the memory in the
wireless handset.

Operation retries but can
eventually report the error int.
error: 0F.
Power cycle the wireless
handset.

Erasing memory

The wireless handset has
determined that a download
must occur and is erasing the
current software from memory.

None. When the progress bar
fills the display line, the erase
operation is complete.

Note: Do not turn the handset
off during this operation.

Error!
[error details]
(For the WLAN Handset
6120/6140 only)

A fatal software error is
detected. All handset operation
is halted and any call is lost.

This message appears during
the Halt on Error mode. To
capture the error message,
reboot the handset and write
down the information that is on
the display.

Files Too Big

The handset software
download files are incorrect or
corrupted.

Download new software from
the Nortel site.
See

"Updating software" (page

114)

.

Flash Config Error

Handset internal configuration
is corrupt.

Perform the Restore
Defaults operation from
the administrator menu and
reprogram, or reprogram using
the Configuration Cradle.

Initializing

The wireless handset is
performing a power-on
initialization.

None. This is informational
only.

Internal Err. # #

The wireless handset has
detected a fault from which it
cannot recover.

OE=Error while writing the
Flash (return handset to
factory)

OF = No functional code
(contact Nortel Technical
Support)

Record the error code so it can
be reported. Turn the wireless
handset off, and then on
again. If the error persists, try
registering a different wireless
handset to this telephone port.
If the error still persists, contact
Nortel Technical Support and
report the error.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504

01.02

Standard

Release 5.0

15 June 2007

Copyright © 2004-2007, Nortel Networks

.