Polycom 400 - Manual (Page 55)

48 VocalData Telephone Features Polycom Telephone User Guide
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• Press the button and dial the number.
• Press a speed dial button.
• Press the Redial soft key.
• Press the Intercom (Intcom) soft key.
TIP: You can pick the handset up at any time to conduct a
private conversation.
One-Touch Transfer
One-Touch Transfer allows you to transfer a call using predefined
one-touch transfer buttons. You can make instant, “unsupervised”
transfers with this feature, which is typically assigned to the
receptionist’s telephone. The PressOne system administrator
assigns either extension numbers or voice mail destinations to the
buttons used for one-touch transfers. See also “Blind Transfer” on
page 18 and “Transfer” on page 68.
For example, you might have a button for John Smith (labeled J
Smith) that transfers a call to his telephone, or you might have a
button labeled J Smith VM that transfers callers directly to his voice
mail.
NOTE: A One-Touch Transfer button is not the same as the
Speed Dial button. You cannot perform a one-touch transfer
using a button that has been configured to speed dial.
If you have a button for John Smith’s line on your phone and see
that the lamp associated with it is lit (telling you he is on the phone)
or you know that he is out of the office, you can ask the calling party
if they want to be transferred to his voice mail so they can leave a
message.
To transfer a call using a one-touch transfer button, use one of the
following methods:
1. After you answer the call, inform the caller that you are
transferring the call.