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Polycom 400 User Manual

Page 5

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iv

Polycom Telephone User Guide

621-00000092

Getting a List of Meet-Me Conferences..................................... 44

MultiLine Call Park........................................................................ 44

Parking a Call ............................................................................ 44
Retrieving a Parked Call............................................................ 44

Music on Hold ............................................................................... 45
Mute.............................................................................................. 45
Night ............................................................................................. 45
On-hook Dialing ............................................................................ 47
One-Touch Transfer ..................................................................... 48
Permanent Caller ID Block Release ............................................. 49
Phone Configurator....................................................................... 49

Assigning Your Phone Number to Your Phone ......................... 50
IP Address/Phone Number Announcement............................... 50
Changing the Extension Number............................................... 51

Priority Call ................................................................................... 51

Enabling/Disabling Priority Call ................................................. 52
Adding Members to the Priority Call List ................................... 52
Listing Priority Call Members..................................................... 53
Deleting Priority Call Members .................................................. 53

Queue/ACD (Automatic Call Distribution)..................................... 55

Finding Your Queues................................................................. 55
Logging Into/Out of Queues ...................................................... 55
Answering Calls from Queues ................................................... 55
Viewing Calls-in-queue Information........................................... 56

Redial............................................................................................ 56

…using the Phone ..................................................................... 56
…using Star Codes ................................................................... 56

Release......................................................................................... 56
Remote Access to Call Forwarding .............................................. 57

Setting or Changing Remote Forwarding .................................. 57
Canceling Remote Forwarding .................................................. 58

Remote Phone.............................................................................. 58

Dial-in Setup of Remote Phone ................................................. 59
Deactivating Dial-up Remote Phone ......................................... 59
Web Portal Setup of Remote Phone ......................................... 60
Deactivating Remote Phone via Web Portal ............................. 60

Selective Call Forward.................................................................. 60

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