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Billing codes, Using the phone, Using star codes – Polycom 400 User Manual

Page 24: Using the phone …using star codes

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Polycom Telephone User Guide

VocalData Telephone Features

17

621-00000092

3.

Enter the authorization code (obtained from your system
administrator). When the correct code is entered, you hear dial
tone.

4.

Enter the desired number you want to call.

Billing Codes

This feature, if enabled by your service provider, lets you assign a
project or client code to any call. The code is recorded in the Call
Data Record (CDR) file. Contact your system administrator to
retrieve the billing records from the CDR file. You can enter the
billing code from the telephone keypad or using star codes.

using the Phone

After you dial the number (or during a call), follow these steps:

1.

Press the Billing key (as configured by the system
administrator).

2.

Enter the associated billing code for the call. The other party
will hear the billing code tones.

NOTE: This can affect the performance of interactive voice
response (IVR) applications, since the IVR will respond to
tones it recognizes. An example would be a voice mail menu if
you are leaving a message.

3.

Re-press the Billing key.

using Star Codes

After you have dialed the number (or during a call), follow these
steps:

1.

Press *02.

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