Siemens HIPATH 1190 - Manual (Page 66)

Step by step
Functions used for Receiving Calls
66
Entry Voice Mail (EVM)
The HiPath 1100 can be equipped with an integrated
voice recording capability for Entry Voice Mail .
Your local Support Technician can configure up to 24
standard mailboxes, 2 of which can be for forwarding
(Day/Night Service message). Two parallel actions can
be executed: call switching and auto-answering (2
ports)
The Support Technician may authorize users to config-
ure their own mailboxes.
A personal Mailbox answers the user’s calls, plays a
personal recorded greeting (or a default greeting) and al-
lows the user to record his/her own message.
In addition to playing back a recorded greeting or
message, a mailbox capability provides the caller ac-
cess to an additional mailbox.
Example:
– The caller hears a greeting/music while waiting for
the call to be answered.
For example, "Hello. All our Attendants are busy
at the moment. Please wait on the line"
– At the end of the greeting the caller may leave a
message.
For example, The person you are trying to reach
is not available at the moment. Leave your mes-
sage after the beep.
When a call to an extension is forwarded to an
EVM mailbox (call forwarding - No answer or
Busy) a message is played, explaining why the
call is being forwarded.
These messages are played before the greeting
message and cannot be overwritten.
Messages:
• Call Forwarding - Busy after Call Forwarding
No Answer: "User’s connection is
busy at the moment".
• Call Forwarding - No Answer: "The person
you are
calling is not available at the moment".
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