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External device problems, Video problems – HP ProLiant DL100 Series Server DL100 Series User Manual

Page 75

background image

Be sure no loose connections (on page 49) exist in the rest of the server, particularly with the cables

board.

screws, bits, or slot bracket blanks, that may be short

External device problems

ms (on page 76)

Printer problems (on page 76)

tic adapter problems (on page 77)

Video problems

Scre

Action:

1.

pow

3.

ded server or KVM connection.

unted servers, check the cables to the KVM switch and be sure the switch is correctly

ection from the monitor to the server, and then

fr

5.

Press

or type the password, and wait a few moments for the screen to activate to be sure

7.

ke

board is

that connect to the system

Be sure no foreign material exists, such as
circuiting components.

Video problems (on page 75)
Audio proble

Mouse and keyboard problems (on page 76)
Diagnos
Modem problems (on page 77)
Network controller problems (on page 79)

en is blank for more than 60 seconds after you power up the server

Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving

er.

2.

Be sure the monitor power cord is plugged into a working grounded (earthed) AC outlet.
Be sure the monitor is cabled to the inten

4.

Be sure no loose connections (on page 49) exist.

o

For rack-mo
set for the server. You may need to connect the monitor directly to the server to be sure the KVM

switch has not failed.

o

For tower-model servers, check the cable conn

om the server to the power outlet.
any key,

the energy saver feature is not in effect.

6.

Be sure the video driver is current. Refer to the third-party video adapter documentation for driver
requirements.
Be sure a video expansion board has not been added to replace onboard video, making it seem li

the video is not working. Disconnect the video cable from the onboard video, and then reconnect it
to the video jack on the expansion board.

NOTE:

All servers automatically bypass onboard video when a video expansion

present.

8.

Press any key, or type the password, and wait a few moments for the screen to
the power-on password feature is not in effect. You can also tell if the p

activate to be sure

ower-on password is enabled

if a key symbol is displayed on the screen when POST completes.

Troubleshooting 75