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General diagnosis flowchart – HP ProLiant DL100 Series Server DL100 Series User Manual

Page 55

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General diagnosis flowchart

The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not correct the problem, use the following flowchart.

Item See

1 "Symptom information (on page 53)"
2 "Loose connections (on page 49)"
3 "Service notifications (on page 49)"
4

The most recent version of a particular server or option
firmware is available on the HP website

(http://www.hp.com/support).

5 "General memory problems are occurring (on page 72)"
6

Server maintenance and service guide, located on the

Easy Set-up CD or the HP website

(http://www.hp.com/products/servers/platforms)

"Hardware problems (on page 63)"

Server maintenance and service guide, located on the

Easy Set-up CD or the HP website
(http://www.hp.com/products/servers/platforms)

7

Server maintenance and service guide, located on the

Easy Set-up CD or the HP website
(http://www.hp.com/products/servers/platforms)

"Hardware problems (on page 63)"

8

"Server information you need (on page 85)"

"Operating system information you need (on page

86)"

9 "HP contact information (on page 96)"

Troubleshooting 55