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Ppm problems, System open circuits and short circuits, Ge 74) – HP ProLiant DL100 Series Server DL100 Series User Manual

Page 74: Ppm pr le, Ob ms

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separated. For specific instructions for the server you are troubleshooting, refer to processor

information in the Hardware options installation (on page 21) section on the Documentation
CD.

5.

If th
pro

6.

If th

a.

Remove all but one processor from the server. Replace each with a processor terminator board

blank, if applicable to the server.

e system board, remove all PPMs from the

ning processor.

R

solved

a

ll each

p

le) one by one, restarting each time, to find the

PPM pr le

Actio

e server has only one processor installed, replace it with a known functional processor. If the

blem is resolved after you restart the server, the original processor failed.

e server has multiple processors installed, test each processor:

or

b.

If the server includes PPMs that are not integrated on th
server except for the PPM associated with the remai

c.

eplace the remaining processor with a known functional processor. If the problem is re

fter you restart the server, a fault exists with one or more of the original processors. Insta
rocessor and its associated PPM (if applicab

faulty processor or processors. Be sure the processor configurations at each step are compatible

with the server requirements.

ob ms

n: If the PPMs are not integrated on the system board:

CAUTION:

Do not operate the server for long periods with the access panel open or

s in improper airflow and improper

removed. Operating the server in this manner result

cooling that can lead to thermal damage.

1.

If applicable, check the PPM LEDs to identify if a PPM failure occurred. For information on LEDs, refer
to the server documentation.

2.

se

3.

If res

but one PPM, restart the server to see if the PPM is

working, and then install each PPM individually, cycling power each time. Follow the warnings and

System open circuits and short circuits

Re at each PPM, and then restart the server.

eating the PPMs is not effective, remove all

cautionary information in the server documentation.

Action:

CAUTION:

Do not operate the server for long periods with the access panel open or

removed. Operating the server in this manner results in improper airflow and improper
cooling that can lead to thermal damage.

1.

Check the server LEDs to see if any statuses indicate the source of the problem. For LED information,

2.

rver.

4.

t in the area is working. Refer to the section for each component in this

guide.

by checking the specific area, perform each of the following actions.

e if the problem has been corrected.

Reseat all I/O expansion boards.

refer to the server documentation.
Remove all power sources to the se

3.

Be sure no loose connections (on page 49) exist in the area.
Be sure each componen

If you cannot determine the problem

Restart the server after each action to se

Troubleshooting 74