HP ProLiant DL100 Series Server DL100 Series - Manual (Page 4)

Removing a hard drive................................................................................................................... 25
Installing a hot-plug hard drive ........................................................................................................ 26
Installing a non-hot-plug hard drive .................................................................................................. 27
Optical drive option ................................................................................................................................ 31
Expansion board option........................................................................................................................... 32
PCI-X riser board option ........................................................................................................................... 33
Storage controller option.......................................................................................................................... 35
SAS hard drive LED cable option............................................................................................................... 35
Battery-backed write cache battery pack option........................................................................................... 36
HP Trusted Platform Module option ............................................................................................................ 38
Installing the Trusted Platform Module board ..................................................................................... 39
Retaining the recovery key/password .............................................................................................. 40
Enabling the Trusted Platform Module............................................................................................... 40
Cabling ..................................................................................................................................... 41
Cabling overview.................................................................................................................................... 41
Server cabling ........................................................................................................................................ 41
BBWC battery cabling to an optional controller .......................................................................................... 42
Power supply (500 W) cabling ................................................................................................................. 42
SATA cabling ......................................................................................................................................... 43
SATA cabling to the SGPIO connector and the 12C cable connector ............................................................. 43
SAS cabling to the SGPIO connector and the 12C cable connector ............................................................... 44
Internal USB cabling ................................................................................................................................ 44
Fan cabling ............................................................................................................................................ 45
Software and configuration utilities ............................................................................................... 46
BIOS Setup Utility.................................................................................................................................... 46
Auto-configuration process ....................................................................................................................... 46
BIOS Serial Console ................................................................................................................................ 47
ROMPaq utility........................................................................................................................................ 47
LO100i Remote Management ................................................................................................................... 47
HP Insight Diagnostics.............................................................................................................................. 47
HP ROM-Based Setup Utility ..................................................................................................................... 47
Keeping the system current ....................................................................................................................... 48
Drivers ......................................................................................................................................... 48
Firmware...................................................................................................................................... 48
Subscriber's choice........................................................................................................................ 48
Troubleshooting .......................................................................................................................... 49
Common problem resolution ..................................................................................................................... 49
Loose connections.......................................................................................................................... 49
Service notifications ....................................................................................................................... 49
Firmware updates.......................................................................................................................... 49
DIMM handling guidelines.............................................................................................................. 50
SAS and SATA hard drive guidelines ............................................................................................... 50
Problem diagnosis ................................................................................................................................... 50
Important safety information............................................................................................................ 51
Preparing the server for diagnosis.................................................................................................... 53
Symptom information ..................................................................................................................... 53
Diagnostic steps ............................................................................................................................ 53
Hardware problems................................................................................................................................. 63
Power problems ............................................................................................................................ 63
Unknown problem ......................................................................................................................... 65
General hardware problems ........................................................................................................... 66