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5 troubleshooting – HP AD117-9003A-ED3 User Manual

Page 5

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Installing DIMMs.......................................................................................................................59

Removing and Replacing a Processor.............................................................................................61

Removing a Processor................................................................................................................63
Replacing a Processor.................................................................................................................65

Removing and Replacing the System Battery.................................................................................69

Battery Notice.............................................................................................................................69
Removing the System Battery....................................................................................................69
Replacing the System Battery.....................................................................................................70

Removing and Replacing PCI Card Cage.......................................................................................71

Removing the PCI Card Cage....................................................................................................71
Replacing the PCI Card Cage.....................................................................................................72

Removing and Replacing PCI Cards...............................................................................................73

Removing a PCI Card.................................................................................................................73
Replacing a PCI or Graphics Card.............................................................................................74

Removing and Replacing the PCI Backplane..................................................................................75

Removing the PCI Backplane.....................................................................................................75
Replacing the PCI Backplane.....................................................................................................75

Removing and Replacing a Removable Media Drive.....................................................................76

Removing a Removable Media Drive........................................................................................76
Replacing a Removable Media Drive.........................................................................................77

Removing and Replacing the MP Card...........................................................................................77

Removing the MP Card..............................................................................................................77
Replacing the MP Card..............................................................................................................79

Removing and Replacing the MP Card Battery..............................................................................79

Battery Notice.............................................................................................................................79
Removing the MP Card Battery.................................................................................................79
Replacing the MP Card Battery..................................................................................................80

Removing and Replacing the LED Status Panel..............................................................................81

Removing the LED Status Panel................................................................................................81
Replacing the LED Status Panel.................................................................................................81

Removing and Replacing the System Board...................................................................................82

Removing the System Board......................................................................................................82
Replacing the System Board.......................................................................................................83

Removing and Replacing the Power Supply Interface Module......................................................87

Removing the Power Supply Interface Module.........................................................................87
Replacing the Power Supply Interface Module.........................................................................89

Removing and Replacing the Hard Drive SCSI Backplane.............................................................90

Removing the Hard Drive SCSI Backplane ...............................................................................90
Replacing the Hard Drive SCSI Backplane................................................................................92

5 Troubleshooting............................................................................................................95

Troubleshooting Tips............................................................................................................................95
Possible Issues.......................................................................................................................................95

The System Does Not Power-On.....................................................................................................95
The System Does Not Boot..............................................................................................................95
The System Has Intermittent Failures.............................................................................................96
The System LED or Diagnostic LEDs are Not On, and No Error Messages Appear......................96
The Server Powers Off but Does Not Restart..................................................................................97

Troubleshooting and FRU identification..............................................................................................97
Verifying Hard Drive Operation...........................................................................................................99
Identifying and Diagnosing Hardware Issues....................................................................................100

Power and System LEDs................................................................................................................100

Systems with the Optional Management Processor Installed..................................................100
iLO MP Event Logs..................................................................................................................100

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