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Password problems, Supervisor password – HP TC4100 User Manual

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Chapter 6

Troubleshooting

2. Move switch 4 in the configuration switch on the system board (labeled "Clear CMOS") to the ON position.

Figure 6-1. Configuration Switch Settings

3. Turn on the power to the HP server. A message displays indicating the configuration has been cleared.

4. Turn off power to the HP Server.

5. Return switch 4 on the system board to the OFF position.

6. Close the side panel.

7. Turn on the power to the HP server and the following message displays:

Incorrect System Configuration

8. Press F2 to run the BIOS Setup Utility.

9. Make any configuration changes required.

10. Choose the Exit option and save the changes to save the configuration and exit the Setup Utility.

Password Problems

The only way to resolve the issue of a forgotten Supervisor password is to clear the password by using the
appropriate dipswitch on the system board. Refer to the appropriate HP Server Operation and Maintenance
Guide for the location of the password dipswitch.

Supervisor Password

1. Power off the HP Server. Remove the covers and locate the password dipswitch and move to the opposite

position.

Table 6-2. Configuration Switch Block

Switch Number Switch On

Switch Off

1

Not Used

Not Used

2

Not Used

Not Used

3

Clear Password

Keep Password

4

Clear CMOS

Keep CMOS

5

Not Used

Not Used

6

Not Used

Not Used

7

Not Used

Not Used

8

Not Used

Not Used

Open = Off

Closed = On

Shaded rectangle
represents the
position of slide switch

1

2

3

4

5

6

7

8

O

PEN