Related information – Brother ADS-3100 High-Speed Desktop Color Scanner for Home & Small Offices User Manual
Page 198
If You Are Having Difficulty with Your Machine
> Your
Scanner Cannot Be Detected on the Network During Installation
Your Scanner Cannot Be Detected on the Network During Installation
Related Models
: ADS-3300W
Cause
Action
Your computer is not connected to
the network.
Make sure your computer is connected to a network, for example, a Wireless
LAN environment or has Internet access. For further support, contact your
network administrator.
Your machine is not connected to
the network.
(Wired network)
Press
Settings
>
Network
>
Wired LAN
>
Wired Status
>
Status
. If
the LCD displays
Inactive
or
Off
, ask your network administrator if your IP
address is valid.
(Wireless network)
Press
Settings
>
Network
>
WLAN(Wi-Fi)
>
WLAN Status
>
Status
.
If the LCD displays
Connection Failed
, ask your network administrator if
your IP address is valid.
You use security software.
•
In the installer dialog box, search for the Brother machine again.
•
Allow access when the alert message of the security software appears during
the Brother Device installation.
•
The following port numbers are used for Brother network features:
-
Network scanning
Port number 5566/Protocol TCP
-
Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
-
BRAdmin Light
Port number 161/Protocol UDP
•
For more information about security software, see
Related Information
:
Your
Brother Machine Cannot Scan over the Network
.
You use a Wi-Fi router.
The privacy separator on your Wi-Fi router may be enabled. Disable the privacy
separator.
Your Brother machine is placed
too far from the Wireless access
point/router.
Place your Brother machine within about 3.3 feet (1 meter) of the Wireless
access point/router when you configure the wireless network settings.
There are some obstructions
(walls or furniture, for example)
between your machine and the
Wireless access point/router.
Move your Brother machine to an obstruction-free area, or closer to the Wireless
access point/router.
There is a wireless computer,
Bluetooth
®
-supported device,
microwave oven, or digital
cordless phone near the Brother
machine or the Wireless access
point/router.
Move all the devices away from the Brother machine or Wireless access point/
router.
Related Information
•
Related Topics:
•
Your Brother Machine Cannot Scan over the Network
194