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Wireless lan error codes – Brother ADS-3100 High-Speed Desktop Color Scanner for Home & Small Offices User Manual

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Wireless Network Settings

> Wireless LAN Error Codes

Wireless LAN Error Codes

Related Models

: ADS-3300W

If the LCD displays an error message, locate the message in the table and use the recommended solution to
correct the error.

Error Code

Problem and Recommended Solutions

TS-01

The WLAN (Wi-Fi) is not enabled.
Check the following points and try to set up your wireless connection again:

Enable the WLAN setting on your machine.

If a network cable is connected to your machine, disconnect it.

TS-02

The wireless router/access point cannot be detected.
Check the following points and try to set up your wireless connection again:

Make sure the wireless router/access point is on.

Temporarily place your machine closer to the wireless router/access point when you are
configuring the wireless settings.

If your wireless router/access point is using MAC address filtering, confirm that the MAC
address of the machine is allowed in the filter.

If you manually entered the Network Name (SSID) and security information (authentication
method/encryption method), the information may be incorrect. Check the Network Name and
security information again and re-enter the correct information.

Restart your wireless router/access point. If you cannot find the Network Name (SSID) and
security information, see the documentation provided with your wireless router/access point,
or contact the router manufacturer, your system administrator, or Internet service provider.

TS-03

The wireless enterprise network and security settings you entered may be incorrect.
Check the following points and try to set up your wireless connection again:
Verify the following information:
-

Network Name (SSID) you selected to configure your machine.

-

Security information you selected to configure your machine (such as the authentication
method, encryption method, or User ID).

If you still cannot find the Network Name (SSID) and security information, see the
documentation provided with your wireless router/access point, or contact the router
manufacturer, your system administrator, or Internet service provider.

TS-04

Your machine does not support the authentication and encryption methods used by the selected
wireless router/access point.
For infrastructure mode (Most common)
Change the authentication and encryption methods of the wireless router/access point. Your
machine supports the following authentication and encryption methods:

WPA-Personal:
TKIP / AES

WPA2-Personal:
TKIP / AES

WPA3-Personal:
AES

Open:
WEP / NONE (without encryption)

Shared key:
WEP

If your issue is not solved, the Network Name (SSID) or security settings you entered may be
incorrect. Check that all wireless network settings are correct for your network.

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