Brother ADS-3100 High-Speed Desktop Color Scanner for Home & Small Offices - Manual (Page 191)

Difficulties Cause Suggestions
The document was not
fed. Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller. Clean the Brake Roller and Pick Up Roller. See
Related Information : Clean the Scanner and
Rollers .
Too many documents are loaded in
the ADF at a time. Make sure you do not exceed the ADF's capacity.
See
Related Information : Acceptable Documents .
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF.
Your media is too thin or too thick. Make sure your media is acceptable for the
machine.
See
Related Information : Acceptable Documents .
Remote Setup is in progress. Cancel Remote Setup.
Paper ejection has paused. Remove any paper from the ADF.
The document was curled. Straighten the curled document and scan again.
The document is
jammed. Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller. Clean the Brake Roller and Pick Up Roller. See
Related Information : Clean the Scanner and
Rollers .
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF.
Your document is not acceptable for
the machine. Make sure your document is acceptable for the
machine. See
Related Information : Acceptable
Documents .
The document was curled. Straighten the curled document and scan again.
The Extendable Output Tray is not set
to the correct length. Set the Extendable Output Tray according to the
length of the document.
The output documents
are scattered. The Extendable Output Tray is not set
to the correct length. Set the Extendable Output Tray according to the
length of the document.
The scan quality is poor. Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller.
Clean the Brake Roller and Pick Up Roller. See
Related Information : Clean the Scanner and
Rollers .
Paper dust has accumulated on the
surface of the glass strips inside the
machine. Clean the glass strips inside the machine.
See
Related Information : Clean the Scanner and
Rollers .
The scanner resolution is too low. Increase the scanner resolution.
Bleedthrough is seen in
the scanned data. The settings are not appropriate for
the type of document being scanned. Select the Remove Bleed-through / Pattern /
Remove Background Color checkbox.
Colors in the scanned
data are dark. The settings are not appropriate for
the type of document being scanned. Do one of the following:
•
Select the Remove Bleed-through / Pattern /
Remove Background Color checkbox, and then
scan from your computer.
• Increase the Brightness, and then scan from
your computer.
• Increase the Contrast, and then scan from your
computer.
• Change the Color Setting/Scan Type to Gray or
Color, and then scan from your computer.
A page that is not a
blank page is skipped. • The document is too faint.
• Skip Blank Page is set to On.
Set Skip Blank Page to Off.
Alternatively, reduce the Skip Blank Page
sensitivity.
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