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Document prints from wrong tray, Automatic 2-sided printing problems – Xerox VersaLink C405/DN All-in-One Color Laser Printer User Manual

Page 199

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Probable Causes

Solutions

The job is complex.

Wait. No action needed.

The print-quality mode in the driver is set to
Enhanced.

Change the print-quality mode in the print driver to
Standard.

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Probable Causes

Solutions

Application and print driver have conflicting tray
selections.

1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the

application from which you are printing.

3 Set the paper source to match the tray selected in

the print driver or set the paper source to

Automatically Select

.

4 Check that you have the latest print driver

installed. For details, go to

www.xerox.com/office/

VLC405support

.

Note:

To have the print driver select the tray,

set the tray used as the paper source to

Auto

Selection Enabled

.

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Auuttoom

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Probable Causes

Solutions

Unsupported or incorrect paper.

Ensure that you are using a supported paper size and
weight for 2-sided printing. Envelopes, cardstock, and
labels cannot be used for 2–sided printing. For more
information, refer to

Supported Paper Types and

Weights for Automatic 2-Sided Printing

.

Your printer model is not configured with automatic
2-sided printing.

Ensure that your printer supports automatic 2-sided
printing. For more information, refer to

Printer

Configurations and Options

.

Incorrect setting.

In the print driver Printing Options tab, select

2–

Sided Print

.

Xerox

®

VersaLink

®

C405 Color Multifunction Printer

User Guide

199

Troubleshooting